Last updated: July 15, 2026
This Privacy Policy explains how RSTAMPS.com (“RSTAMPS,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit the website, create an account, contact us, or place an order.
Who We Are
RSTAMPS is an independent online retailer. Our website address is https://www.rstamps.com/. Privacy questions may be sent to support@rstamps.com.
Information We Collect
- Contact and account information: name, email address, telephone number, billing and shipping addresses, account credentials, and preferences.
- Order information: products ordered, order value, delivery details, returns, refunds, and customer-service history.
- Payment and transaction information: payment status, method, and transaction identifiers. Full card details are generally handled by payment processors rather than stored by us.
- Communications: messages, support requests, reviews, survey responses, and other information you choose to provide.
- Device and usage information: IP address, browser and device type, pages viewed, referring pages, approximate location, cookie identifiers, and security logs.
How We Use Information
- Process payment, fulfill and deliver orders, send order updates, and handle returns or refunds.
- Create and manage accounts and provide customer support.
- Protect the website, prevent fraud, enforce our terms, and resolve disputes.
- Maintain, analyze, and improve the website, products, and shopping experience.
- Send marketing communications when permitted; you may unsubscribe at any time.
- Comply with tax, accounting, legal, and regulatory obligations.
Cookies and Similar Technologies
We and service providers may use cookies or similar technologies for essential functions such as the shopping cart, checkout, login, preferences, security, analytics, and—when enabled—advertising measurement. You can control cookies through your browser and any consent tool shown on the site. Blocking essential cookies may prevent parts of the website from working correctly.
How We Share Information
We may share information only as reasonably necessary with payment processors, shipping carriers and fulfillment providers, website hosting and IT providers, analytics or marketing providers we use, professional advisers, fraud-prevention services, and government or legal authorities when required. Information may also transfer as part of a merger, financing, sale, or reorganization of the business, subject to appropriate safeguards.
We do not sell personal information for money. Some analytics or advertising technologies may be treated as “sharing” or a “sale” under certain privacy laws even when no money is exchanged. Where applicable, you may contact us to exercise an opt-out right.
Payment Information
Payments are processed by third-party payment providers. We do not intentionally store complete payment-card numbers or card security codes on RSTAMPS systems. Payment providers process information under their own privacy notices and security requirements.
Data Retention
We retain personal information only as long as reasonably needed for orders, support, fraud prevention, accounting, tax, legal compliance, dispute resolution, and enforcement of agreements. Retention periods vary by the type of information and applicable law.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online system is completely secure, so we cannot guarantee absolute security. Please use a unique password and contact us if you suspect unauthorized account activity.
Your Choices and Privacy Rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection, and to opt out of certain targeted advertising or sharing. You may unsubscribe from promotional email using the link in the message. To submit a privacy request, email support@rstamps.com. We may need to verify your identity and may retain information when required by law.
Children’s Privacy
The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.
Third-Party Links
The website may link to services we do not control. Their privacy practices are governed by their own notices, and we encourage you to review them before providing information.
International Visitors
If you access the website from outside the United States, your information may be processed in the United States or other countries where our providers operate. Those locations may have different privacy laws from your home country.
Changes to This Policy
We may update this policy when our services, practices, or legal obligations change. We will post the revised policy here and update the date at the top of the page.
Contact
For privacy questions or requests, email support@rstamps.com.